So far, Google Glass has been introduced in medical and educational fields. However, the device is all set to enter the aviation industry, as Virgin Atlantic has announced a six-week trial program. During the upcoming trial program, the device will be tested if it can help to improve customer service.
The upper class passengers who are flying from London Heathrow airport will be welcomed by the employees of the airline wearing Google Glass, or a Sony SmartWatch 2. With the help of the wearable technology, the staff of the airline will be able to provide passengers with the newest flight information.
The information will include the current weather, as well as local events at their destinations and will also help in translating any foreign language information. Dave Bulman, the director of IT at Virgin Atlantic said, “While it’s fantastic that more people can now fly than ever before, the fact that air travel has become so accessible has led to some of the sheen being lost for many passengers.”
The project is now being carried out in cooperation with SITA, which is an information technology company which specializes in the air transport industry. If everything goes well, then the airline can roll out the technology to other airports as well.
Photo Credits: IT Expresso
