Some of the users of Google’s internet services like Gmail and Google Docs faced disruptions on April 17, 2013. The temporary outage was acknowledged by the search engine giant, which said that less than 0.007 percent of Google’s email user base was not able to access Gmail for a short period of time.
However, the outage appeared to have affected more people than what the company stated. The search engine listed products like Gmail, Google Drive, Google Documents, Spreadsheets, Presentations and Google’s Apps administration panel as affected. The search provider also said that no problems were detected with Google Calendar and Google Talk.
Last year, Google said that Gmail has more than 425 million active users in the world and only 29,750 people were not able to access Gmail during the outage. Further reports stated that people who were affected Tweeted about the outage multiple times. One of the site’s users said, “I realised that Gmail was down when I hadn’t had an email from LinkedIn for twenty minutes”.
Later, the search engine gave an update which said that it has already restored services for many users and that they expect a resolution for all their users in near future. Google had also given similar assurances regarding Google Drive and Google Docs.