Officials from China Have cornered the smartphone manufacturing giants Oppo and Samsung. The officials have alleged that the international versions of the phones come pre-loaded with software that cannot be deleted by the consumers. Such applications are also known as bloatware.
The Shanghai Consumer Rights Protection Commission said, that they have received complaints from the consumers about the apps that came pre-installed on the devices and that they cannot be removed. Reports say that the devices Samsung SM-N9008S which is the international version of the Galaxy Note 3 and the Oppo X9007 come pre-installed with applications.
The Samsung phone came pre-installed with an e-dictionary and a shopping app that was hardly opened by the users. The Oppo smartphone had games and other applications pre-installed. The officials have demanded that the companied must inform the consumers about the applications and provide them a way to delete those apps.
In response a spokesperson from Oppo said that the suit covers the China Mobile version of the Oppo Find 7 and this differs from the international version. Meanwhile, Samsung has not yet responded to a request for comment. The problem of bloatware is common in US as well, where many of the phones especially the carrier variants come pre loaded with apps that are never opened and cannot be deleted.
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